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Contact

If you have questions regarding accessibility, call us on tel. +46 31 131 300.

On arrival to our opera house in Gothenburg, talk to our ushers in the foyer if you have any questions. Daniel Olmarker is one of our ushers and is often there to assist you: “Our ushers know what mobility aids are available and how they function. All you need to do is ask,” he says. “We are all trained in CPR. At each performance we always have at least one person present who knows how to use the defibrillator.”

The Göteborg Opera has, among other things:

  • At the entrance: handrails, ramp and door opener
  • In the foyer: toilets with armrests and emergency alarm, elevators to each floor
  • In the auditorium: handrails by the stairs, subtitles in Swedish and English

If you would like more details and pictures showing accessibility at the Gothenburg Opera, click here to access the Accessibility Database (Tillgänglighetsdatabasen).

If you are attending a tour performance at a locale outside the opera house in Göteborg (such as our operations at Skövde Kulturhus), please see the respective promoter's website for further details about their accessibility.

Map

There is a touch screen in the foyer near the ticket office which has an interactive map. The map shows which entrance is nearest your seat, as well as information about elevators, toilets, cafés, wardrobes and more. Click here to see the map (it will open in a new tab).

Do you use mobility aids such as a walker, crutches or cane?

If you use a mobility aid, please inform an usher who will accompany to your row and take care of your mobility aid for you.

For safety reasons, all guests who have not booked a wheelchair space must be able to get in and out of the auditorium themselves. You are welcome to use your mobility aid to get to your row of seats. After that, you will need to be able to get to your seat without your mobility aid. Our ushers will take care of your mobility aid, which may not remain beside you in the auditorium since loose objects can pose a safety risk for other guests. At the interval and at the end of the performance, an usher will return your mobility aid to you.

Wheelchair users

Specific seats for wheelchair users are available for places both at the Main Stage and Small Stage. Please book these tickets via our box office by calling tel +46 31 13 13 00. Wheelchair users and accompanying assistants pay 50% of the normal ticket price. Note that these seats are not always available for hired events organised by third-parties.

Assistants for those with disabilities

Let us know when booking tickets if you are bringing an assistant. We offer a 50% discount both to the person with the disability and to their assistant. Book these tickets by calling our our box office on tel. +46 31 13 13 00.

Hearing impaired

Infrared hearing aids are available to borrow from our theatre attendants (limited numbers available). Opera and musical performances are generally translated in Swedish and English, with the text shown on screens above the stage.

Visually impared

Some performances also feature interpretation for the blind. Contact us and we’ll tell you about current events and productions.

Guide dogs

Guide dogs, service dogs and signal dogs can accompany you into the auditorium and stay with you if you require. Let us know that you have an assistance dog when you book your ticket, Box Office tel. +46 31 131 3 00.

Relaxed performances

Relaxed performances have an informal atmosphere. The audience is free to move around, dance, sing or just listen. The doors remain open during the performance, so it is easy to enter and leave. Relaxed performances are adapted to suit audiences with disabilities, but everyone is of course welcome, no matter your age or ability.

Learn more about relaxed performances

Defibrillator

In the foyer there is a defibrillator and staff trained to use it if the need arises.

Food allergies and intolerance

If you have a food allergy or intolerance, please inform a staff member before you order your food and drinks so we can inform you about the ingredients.