Feel free to contact us if you have any other questions, or if you have an idea for an answer we should add to this page!
Frequently asked questions
Here are some of the most common questions we receive about tickets, food and drink, and other aspects of your visit to the Opera house.
Your visit
Tickets
Answers to the most common questions about tickets.
What shows are currently showing, or coming up?
We present a unique mix of opera, contemporary dance, musicals and concerts. Click here to see the list of our current and upcoming shows.
How do I buy tickets?
There are three ways to buy tickets:
- The easiest is to buy them online buy clicking on the Buy tickets button on the relevant show page, which you can find here
- Call our box office on 031-13 13 00 and follow the instructions.
- Visit the box office in our foyer.
Ticket prices are based on where you wish to sit in the auditorium, which you can select during the purchase process.
If you’re 20 years old or younger, you pay only 50% of the regular ticket price, for all performances.
Have you heard about our subscriptions?
If you want to buy tickets to 3 or more shows, we strongly recommend our flexible Your Choice subscription, which gives you many fine discounts and privileges over and above the tickets themselves, not only within the Göteborg Opera, but also from our partners. You can also give your subscription tickets to someone else you know if you are unable to attend. Rebooking insurance is also included in all subscriptions.
What does “restricted view” mean?
From seats marked “restricted view”, parts of the stage may be obscured. This means you won’t see everything happening on stage. However, you will hear just as well here as from the other seats in the auditorium.
Can I exchange or cancel my tickets?
You can change your ticket to a different date up until the day before the performance by paying a 30 kr exchange fee. Learn more about exchanges and cancellations here
Contact our box office on +46 31 131 300 or biljetter@opera.se for more information or to rebook tickets.
Is there a discount for young people or students?
Under 20, or under 28?
Up until you are 20 years old, you only pay 50% of the regular ticket price, and for subscriptions.
Up from 20–28 you pay only 75% of the regular ticket price, and only 50% for subscriptions.
Student prices
Students who can show a Mecenat card (Student ID) pay only 75% or regular ticket prices for all performances. Ring our box office for more information, on tel. 031-13 13 00.
Limited availability. These discounts apply only to regular prices, and may not be combined with other discounts.
When is the box office open?
How do I contact the box office?
Telephone 031-13 13 00
Email biljetter@opera.se
Cash-free
The opera house has been cash-free since 1 January 2020 – you can pay with the the more popular credit cards and Göteborg Opera gift cards.
Before your visit
What should I wear?
That’s completely up to you – we have no dress code at the Göteborg Opera.
Of course, many people arrive at premieres more dressed-up than usual, but it’s up to your own preference. Just wear what you feel comfortable in, so that you can sit, relax, and enjoy the performance.
However, we do ask that you help us by not using perfume, cologne or other scents. This will allow people with chemical allergies to also enjoy their visit to the Opera house!
What time should I arrive?
Please note that at the moment there is a large, ongoing city infrastructure project around the opera house which affects ease of access and parking locations. We advise you plan for a longer journey than expected. Learn more about how this project affects access to the house here.
If you are not going to collect your ticket here in the box office (where sometimes there is a queue), you may arrive about 30 minutes before the performance begins. But we invite you to arrive earlier to have time to unwind, enjoy the buzzing atmosphere in our foyer, have something tasty to eat or drink, or perhaps order some refreshments for the intermission.
Introductions
If you would like, we also offer introductions to our opera and dance performances (note: usually presented in Swedish) which begin 1 hour before the performance begins, and are free if you have a ticket. We also present video introductions on the show page (for most performances on the Main Stage).
What happens if I arrive late?
When the performance has begun, the doors are closed and you are not allowed to enter until the next break in the performance. Make sure you leave for the Opera house with time to spare, and note that there is currently a large city-wide infrastructure project going on around the Opera house which can affect ease of access to the house and availability of parking.
Learn more about the roadworks and tips for how to arrive in time.
Where can I park my bicycle?
There is bicycle parking near the main entrance – beside the marina to the right of the opera house (if you are facing the harbour).
What payment methods do you accept?
You kan pay with the usual credit and debit cards, and of course our gift cards. We have been cash-free since 1 January 2020.
How long is the intermission between acts?
Intermission lengths can vary, depending on how much of the set needs to be adjusted by our technical staff, but are usually around 25–35 minutes long.
Check the length of each performance on its show page – the exact length is usually updated a day or two before the premiere. After the dress rehearsal we are able to measure most accurately. Before this, estimated show lengths are approximate.
Can you help me with my wheelchair?
Once you arrive, contact our foyer staff and we will be happy to assist you. We have specially adapted places for wheelchair users in the stalls at row 22. These places can only be booked via our box office, which you can contact on 031-13 13 00 or biljetter@opera.se.
You can find more information about accessibility and assistance here
Are guide dogs allowed?
Guide dogs, service dogs and signal dogs can accompany you into the auditorium and stay with you if you require. Let the box office staff know that you have an assistance dog when you book your ticket, by calling tel. +46 31 131 300.
I have a hearing impairment. Do you have anything to assist me?
You can borrow infra-red hearing aids from our foyer staff. Learn more about which accessibility tools we can provide. Opera and musical performances are also usually subtitled in both Swedish and English.
I use a walker, crutches or cane – what assistance is available for me?
For safety reasons, all guests who have not purchased a wheelchair space must be able to get in and out of the auditorium themselves.
If you use a mobility aid, please inform an usher who will accompany to your row and take care of your mobility aid for you.
You are welcome to use your mobility aid to get to your row of seats. After that, you will need to be able to get to your seat without your mobility aid. Our ushers will take care of your mobility aid, which may not remain with you in the auditorium since loose objects can pose a risk for other guests. At the interval and the end of the performance, an usher will return your mobility aid to you.
Where is the Small Stage?
You access the Small Stage via the main entrance and foyer. The entrance to the Small Stage is inside the foyer to the left of the Opera Shop. Ask one of our staff and they will be happy to guide you.
We present many events and performances on the Small Stage every season. Look under "Where: " at the top of each show page to see which stage is relevant for your visit. The stage name for each performance is also shown on your ticket.
Where is Skövde Kulturhus (Skövde Cultural Centre)?
The Göteborg Opera has a regional presence in the city of Skövde, inside the Skövde Cultural Centre (Skövde Kulturhus). The Göteborg Opera presents a number of shows there per season. Learn more about what’s on and how to get to Skövde on this page
May I leave flowers for on-stage performers?
Leave flowers or greeting cards at our staff entrance, which is at the western short end of the house, opposite from the main entrance – towards Maritima centrum and Kajskjul 8. Label the flowers with your name, the person you are sending them to, and (since we have a lot of parallel performances) which production they are performing in. We'll make sure that they get to the right person.
Where can I pick up a copy of the season programme?
You may collect a season programme in our foyer when you visit us.
In the foyer
How to find your way, and what to do when you arrive.
What time should I arrive?
Please note that at the moment there is a large, ongoing city infrastructure project around the opera house which affects ease of access and parking locations. We advise you plan for a longer journey than expected. Learn more about how this project affects access to the house here.
If you are not going to collect your ticket here in the box office (where sometimes there is a queue), you may arrive about 30 minutes before the performance begins. But we invite you to arrive earlier to have time to unwind, enjoy the buzzing atmosphere in our foyer, have something tasty to eat or drink, or perhaps order some refreshments for the intermission. If you would like, we also offer introductions to our opera and dance performances (note: usually presented in Swedish) which begin 1 hour before the performance begins, and are free if you have a ticket.
What happens if I arrive late?
When the performance has begun, the doors are closed and you are not allowed to enter until the next break in the performance. Make sure you leave for the Opera house with time to spare, and note that there is currently a large city-wide infrastructure project going on around the Opera house which can affect ease of access to the house and availability of parking.
Learn more about the infrastructure project and tips for how to arrive in time.
It’s best to plan to arrive early to be able to enjoy the atmosphere in the foyer, have something tasty to eat or drink before the performance begins, or order some refreshments for the intermission.
What should I wear?
That’s completely up to you! We have no dress code at the Göteborg Opera.
Of course, many people arrive at premieres more dressed-up than usual, but it’s up to your own preference. Just wear what you feel comfortable in, so that you can sit, relax, and enjoy the performance.
However, we do ask that you help us by not using perfume, cologne or other scents. This will allow people with chemical allergies to also enjoy their visit to the Opera house!
When is the box office open?
What payment methods do you accept?
You kan pay with the usual credit and debit cards, and of course our gift cards. We have been cash-free since 1 January 2020.
Do I need to print my ticket, or can I show it on my mobile?
You are more than welcome to show your tickets using your mobile phone – just don't forget to charge the battery!
Where are the toilets and wardrobe?
You can find both toilets and wardrobes/cloakrooms on all floors in our foyer. Choose the wardrobe and toilets nearest to the section your seats are in, so we will be able keep queues to a minimum.
May I take a suitcase or larger bag with me?
Our wardrobes/cloakrooms have limited space, so we can't guarantee that we have space to take larger bags. We request that you leave larger bags at home.
Help! I left something behind. Who do I call?
If you’ve left something behind, call reception on 031-108 000.
About the bag restriction
The Gothenburg Opera is not impacted by the Police’s requirement for a complete ban on bags at arena-sized events. However, we ask as always that you do not bring bulky items or larger bags to the house since they make evacuation more difficult in case of emergency. Also, our wardrobes have limited space, so we cannot guarantee that we will have enough room for larger items.
Where can I buy a programme?
You can buy programmes in our cafés, cloakrooms and Opera Shop. They cost between 40 and 80 kr dring season 2023/2024, depending on the genre of the performance you are going to watch. You can also buy a program when you buy your tickets online, and then pick it up when you arrive in the foyer for our performance.
Programme prices 2024/2025
Opera 80 kr, dance 60 kr, musical 90 kr
Where can I pick up a copy of the season programme?
Season programmes are free, and you may pick up the printed version when you visit our foyer. Just ask one of our staff where to find it when you arrive.
May I take photos or video, or record the music?
You are welcome to take photos in the foyer, and in the auditorium before the performance begins, or during the applause at the end of the performance. And feel free to share your experiences on social media!
However, all types of photography, sound or video recording in the auditorium during the performance is strictly forbidden for copyright reasons. Please do not use mobile phones at all during the performance, as the light from the screen will distract both the performers on stage, as well as those sitting around you in the audience.
Is it OK to leave my mobile on silent mode?
Please leave your mobile phone in flight mode or completely powered off during the performance. If mobile phones are active but silent, they can still effect our audio equipment. Also, be aware that light shining from mobile phone screens in the auditorum during a performance is incredibily distracting for both the performers on stage and for your fellow audience members. Please wait until the performance has ended to check your phone.
How long is the intermission between acts?
Intermission lengths can vary, depending on how much of the set needs to be adjusted by our technical staff, but are usually around 25–35 minutes long.
Check the length of each performance on its show page – the exact length is usually updated a day or two before the premiere. After the dress rehearsal we are able to measure most accurately. Before this, estimated show lengths are approximate.
Are there extra cushions available for children?
Yes, you can find these in the cloakrooms. Just ask our cloakroom staff if you would like to borrow one.
I have a hearing impairment. Do you have anything to assist me?
You can borrow infra-red hearing aids from our foyer staff. Learn more about which accessibility tools we can provide. Opera and musical performances are also usually subtitled in both Swedish and English.
Can you help me with my wheelchair?
Once you arrive, contact our foyer staff and we will be happy to assist you. We have specially adapted places for wheelchair users in the stalls at row 22. These places can only be booked via our box office, which you can contact on 031-13 13 00 or biljetter@opera.se.
You can find more information about accessibility and assistance here
I use use a mobility aid (a walker, crutches or a cane) – what assistance is available for me?
For safety reasons, all guests who have not purchased a wheelchair space must be able to get in and out of the auditorium themselves.
You are welcome to use your mobility aid to get to your row of seats. After that, you will need to be able to get to your seat without your mobility aid. Our ushers will take care of your mobility aid, which may not remain with you in the auditorium since loose objects can pose a risk to other guests. At the interval and the end of the performance, an usher will return your mobility aid to you.
May I bring my bicycle battery in to the foyer?
A limited number of lockable charging cabinets for bike batteries are available in the foyer. Please note that for safety reasons, guests are not permitted to bring bike batteries into the auditorium or leave them in the cloakrooms.
How may I leave flowers for on-stage performers?
Leave flowers or greeting cards at our staff entrance, which is at the western short end of the house, opposite from the main entrance – towards Maritima centrum and Kajskjul 8. Label the flowers with your name, the person you are sending them to, and (since we have a lot of parallel performances) which production they are performing in. We'll make sure that they get to the right person.
Food and drink
Here are some frequently asked questions about food and drink at the Göteborg Opera.
How do I book a table?
To book a table, use our booking form here. For interval refreshments, use this form. If your party has 9 or more people, please contact our booking service on tel. 031-13 13 00. Don’t leave it until the last minute, since we often become fully booked!
How do I contact the restaurant?
Telephone: 031-13 13 00
Email: restaurang@opera.se
Do you serve vegetarian food?
Yes, the there are always (lacto-ovo) vegetarian options on the menu.
If you have other requirements, such as vegan alternatives – please contact us in advance using the details below so we can have options available for you. We will always do our best to fulfill your needs or wishes.
Tel: 031-13 13 00
Email: restaurang@opera.se
May I eat in the restaurant if I don't have a ticket to a performance?
Our table service is open in connection with performances at the opera, and in most cases you are welcome to book a table even if you don’t have a ticket. Contact our booking service for information opening hours and reservations for the date you plan to visit us.
Tel: 031-13 13 00
Email: restaurang@opera.se
Can I pre-order refreshments for the interval?
Pre-ordering is open until 10.00am on the day of the performance. Pre-orders must include both food and drinks, since pre-orders are associated with table seating. After making your order you will receive a confirmation email with your table number.
If you wish to only stand or order drinks, you are welcome to make your orders over the counter.
Please note that you cannot pre-order interval refreshments when arriving at the house before the performance, but must pre-order online.
May I bring my own food or drink?
Our restaurant is classified as a licensed area (Swedish: insynat område), which means that we are responsible for all food and drink consumed on our premises – so you are not allowed to bring your own food or drink to performances (an exception being daytime performances for schools, when our food service areas are not open).
May I eat and drink in the auditorium?
All consumption of food, beverages or snacks should take place in the foyer. We kindly ask you not to bring anything into the auditorium.
I have a food allergy or intolerance. Who do I inform?
Please inform our café, bar or restaurant staff if you or anyone in your party has a food allergy or intolerance before you order any food or drinks.
Lacto-ovo vegetarian options are available on our menus, and if you have other food requirements – such as vegan alternatives – please contact us in advance using the details below so we can have options available for you. We will always do our best to fulfill your needs or wishes.
Tel: 031-13 13 00
Email: restaurang@opera.se
Where is the Opera Bar?
The Opera Bar is our small bistro, which is situated above the main entrance. On the ground floor you will fins the cafe which also serves beer and wine, and we have a cocktail bar at the far end of the foyer.