Go to the site's main content

If you have tickets to an upcoming performance

The latest restrictions unfortunately mean that we need to cancel tickets for many ticket holders, to keep audience numbers within government mandated limits. We will cancel tickets in order starting from most recently purchased tickets, i.e. those who purchased their tickets earliest will be the last to be canceled.

From 12 January we will apply distancing of at least 1 meter between parties in the auditorium. If your tickets aren't one of those that we must cancel, you will receive new tickets with different seating to allow for this spacing.

We hope for your understanding in this complex situation, and are working intensively to give everyone the best possible service. Please await the email from us regarding what is relevant for the specific performance you have tickets for.

These restrictions apply until further notice, but are subject to change. We are waiting for more information from the government and our owners, and will update this page as new information is made available to us. If you wish to stay updated, you can register for our newsletter here.

We are aware that these new restrictions can cause disappointment and frustration, so we hope for your understanding in this complicated situation. Our staff is working hard to give all of you the best service possible. We appreciate your patience and apologise for any inconvenience or delays caused.

Restaurant

Since the new restrictions affect how many people we are allowed to serve at our restaurant, cafés and bars, it will unfortunately be more difficult for guests to buy refreshments during performance intervals. It is likely that we will not be able to serve everyone, so please plan your visit with this in mind.

However, our restaurant is classified as a licensed area, which means that we are responsible for the food and drink consumed on the premises – so you are not allowed to bring your own food to performances (an exception being daytime performances for schools, when our food service areas are not open).

Common questions and answers about vaccination certificates

Vaccination certificates will be required from 1 December. What does that entail?

From 1 December vaccination certificates are mandatory for everyone attending public events and assemblies indoors for more than 100 people.

Vaccination certificates (or an official certificate explaining your exemption from vaccination on medical grounds) will be required for all performances and events that the Göteborg Opera presents.

So, from 1 December we will check your ticket, your vaccination certificate and your ID when you visit us. Your ticket and vaccination certificate may be either printed out on paper or shown on your smart phone. Be aware that these extra checks require more time, so please make sure to arrive with plenty of time to spare before the event begins. Have your tickets and vaccination passes ready for our ushers to check them.

Don’t forget that if you plan to show your vaccination certificate and/or your show tickets on your mobile phone screen, it is your responsibility to make sure that your mobile phone has enough battery.

Keep in mind that a vaccination certificate has an expiry date – make sure to check that yours is current before you arrive.

Please note: According to the Swedish government’s injunction, only vaccination certificates will be accepted, not test results or test certificates. If you cannot be vaccinated for medical reasons, you will need to show a doctor's certificate which confirms that you are exempted from vaccination.

Learn more at the Swedish eHealth Agency

The Swedish eHealth Agency (E-hälsomyndigheten) has a list of questions and answers regarding vaccination certificates with more detail than we can show here, for example what applies for people who have taken one or all of their vaccinations in countries other than Sweden. Please read more on their website ehalsomyndigheten.se/tjanster/covid-certificate/frequently-asked-questions/ 

I am fully vaccinated but do not have a vaccination certificate. How do I get one?

Please go to the website for the Swedish eHealth Agency (ehalsomyndigheten.se) for more information and instructions. The Swedish eHealth Agency has listed questions and answers regarding vaccination certificates in more detail than we can here, for example what applies to people who have taken one or all of their vaccinations in countries other than Sweden. Please read more on their website, which is updated with the latest information as it comes to hand.

If you don’t have digital identification or a registered address, go to this link for more information: ehalsomyndigheten.se/tjanster/covid-certificate/for-those-without-e-identification-or-a-registered-home-address/

If you are under 18 you currently neither need to show a vaccine certificate nor a written confirmation that you are medically exempted from vaccination.

What do I do if I am not entitled to a vaccination certificate?

If you have a ticket which was purchased after 19 November 2021 to a performance which occurs after 1 December 2021, and are unable to present a vaccination certificate, contact our box office on biljetter@opera.se or tel. +46 31 131 300.

If you cannot be vaccinated for medical reasons, you will need to show a doctor's certificate which confirms that you are exempted from vaccination for these reasons.

If you are under 18 you currently don’t need to show a vaccine certificate or written confirmation that you are exempted from vaccination for medical reasons.

If you are over 18 and are unable to present a vaccination certificate or doctor's certificate that you are exempted from vaccination for medical reasons, you are welcome to visit us once these restrictions have been cancelled.

From what age do you need a vaccination certificate?

From the age of 18, you need to present a valid vaccination certificate to attend a performance at the Göteborg Opera.

What applies to children under 18 years?

Children up to the age of 18 years are welcome to the Göteborg Opera without vaccination certificates. If there is any doubt about age, we might ask for identification.

What else are you doing to help me contribute to a safe visit for everyone?

From 29 September it has been every individual’s responsibility to reduce the risk for the spread of infection, by keeping distance from others, having good hand hygiene, staying at home if you have cold or flu symptoms, etc. We ask that you show consideration to others when entering or leaving the house, and when queueing for the coat-check counter or our food service areas.

We of course continue to follow the Swedish Health Agency’s recommendations. Hand disinfection stations are available throughout the foyer, and we disinfect and wipe down exposed surfaces each evening. Please note that there are toilets available on all floors, not just the ground floor. From 1 December we will be checking vaccination certificates.

We also kindly ask that if you feel the slightest symptom to remain at home. You may easily rebook your ticket to another performance up until one hour before the performance.

Learn more about rebooking and cancellations here.